Why is my tracking number pending?

Please allow a minimum of 4 days for the tracking number to go from pending to being scanned in. Sometimes sorting facilities can take time to be scanned into the system. Be advised sometimes their might not be a scan till delivery date or even 2 weeks after it was sent This is not something […]

Will I receive a tracking number?

Yes, your tracking number will arrive in your email automatically. Please make sure to check your spam/junk folders just in case you haven’t received anything after 3 days. Please do not email us without checking your spam folder. *3 days does not apply to accepted preorders*

When will my package ship?

We usually dispatch all items within 24 hours, however, this can sometimes take a maximum of 3 days at peak times. Keep an eye in your inbox for your tracking information. Be advised shipping dispatch times do not include– Weekends– Public Holidays– Days when the post office is closed If you purchase on a Friday […]