How long will it take for my order to ship?

Please allow at least 3 business days for your tracking number to be issued. For example, an order placed on Monday afternoon may not ship until Thursday. This timeframe excludes weekends and public holidays. You’ll receive a confirmation email once your item has shipped. Be sure to check for any public holidays, as they do […]

Why is my tracking number pending?

Please allow a minimum of 4 days for the tracking number to go from pending to being scanned in. Sometimes sorting facilities can take time to be scanned into the system. Be advised sometimes their might not be a scan till delivery date or even 2 weeks after it was sent This is not something […]

What happens if my package is lost or damaged?

Lost Items:We are not responsible for items lost in transit. By placing an order with us, you acknowledge and accept this risk. Damaged Items:If your item arrives damaged, we require clear photographic evidence to evaluate the situation. Replacements may be offered at our discretion on a case-by-case basis. Incorrect Address:We cannot take responsibility for orders […]